Payments

Modernize Legacy Reporting on the Cloud with Looker

CS-Modernize-legacy-reporting-on

Bitwise and Looker helped a U.S. based global financial services company to drive reporting and visualization adoption across an extensive user base by providing a better user experience of its Business Intelligence application, resulting in increased global revenue and reduced costs as part of its enterprise cloud strategy.

Client Challenges and Requirements

  • Client reconciles large volumes of payment data for merchants spread across the globe.
  • WebFocus based legacy application carried major overhead resulting in higher costs, performance issues and limited UI/UX features that hindered the user experience.
  • Client required a reporting and visualization tool that fit within its GCP cloud strategy, met stringent business timelines for migration and facilitated cultural change among end users adapting to the new cloud-based application.

Tools & Technologies We Used

Looker
Google BigQuery
APIGEE
GIT repository

Key Results

Improved performance of reports and dashboards by 30%

Improved performance of reports and dashboards by 30%

Reduced database hits up to 40%

Reduced database hits up to 40%

Real-time data insights and interactive data visualizations

Real-time data insights and interactive data visualizations

Self service capabilities in creating reports and visualizations on the fly

Self service capabilities in creating reports and visualizations on the fly

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