Automation and Security Enhancement of Insurance Applications for Improved UX

A global Insurance holding company required a solution to enhance its existing insurance applications with new features for improved security and automated deployment process to optimize efficiency and streamline the user experience.

Client Challenges and Requirements

• Decouple the dependencies between apps like Agency Manager, vHUB and vTrack.
• Automated deployment process without human interference.
• Authentication and Security issues in apps like Agency Manager.
• Introduce a new Professional Insurance category to phase out obsolete insurance category.
• Enhance Risk Evaluation page and improve accuracy of risk identification.

Bitwise Solution

• Achieve the standalone features within each app by separating the databases which involves UI work as well.
• Fix existing deployment issues and implement new environment settings.
• Automate deployment by setting up Azure Pipelines and configuring Octopus deployment.
• Fix Authorization and Authentication security issues by adding page level access to the users.
• Implement a new Insurance category and established a system which compels users to transition to the newly introduced category.
• Enhance Policy Summary Grid with extra data, introduce new data fields, and incorporate a printing feature.
• Enhance existing applications by implementing new features coming from business stakeholders.

Tools & Technologies We Used

Key Results

Enhanced security

Optimized performance

Improved testing process and automation of deployment

Introduction and migration of new Insurance category