OVERVIEW

In today fast-paced business environment, insurance companies must continuously update and maintain their software to meet customer demands. Automated testing solutions are crucial in this process as they allow for quick and efficient identification and resolution of software issues, resulting in the delivery of high-quality software.

A leading insurance company approached Bitwise for assistance in automating their Claims application. The Java-based and responsive application required a streamlined testing process to ensure software quality. Bitwise’s team of experts worked closely with the insurance company to understand their needs and provide a tailored solution.

BUSINESS CHALLENGES: THE LACK OF A STREAMLINED TEST AUTOMATION PROCESS

The insurance company faced the challenge of ensuring the quality and reliability of its Java based Claims application without a streamlined test automation process in place. This led to inefficiencies in the testing process and a higher risk of software issues. The company sought out a solution that could address these challenges and meet their requirements.

• Faster Test Automation Solution: The company required a solution that could automate testing processes quickly and effectively, reducing the time taken for manual testing.
• Cross-Browser Testing on Major Browsers: The Claims application needed to be tested on major browsers to ensure compatibility and performance across all platforms.
• Ease of Maintenance: The company needed a solution that was easy to maintain and update, as they would need to regularly update the Claims application to meet customer demands.
• Usage of Open Source Tools: The company preferred a solution that utilized open-source tools and technologies, to keep costs low and maximize return on investment.
• Faster Frequency of Regression Testing: To ensure the quality of the Claims application, the company needed to conduct regression testing at a more instantaneous frequency. A customised test automation solution was needed to support this requirement.

THE CLIENT PERSPECTIVE: WHY BITWISE

The client company looked for a solution that would offer sustainable cost-effectiveness, enhanced maintainability, and improved efficiency. Bitwise, with its extensive experience in delivering cutting-edge technology solutions and expertise in the financial services domain, was the ideal partner for the company. The company chose Bitwise as their technology partner to deliver a comprehensive and flexible solution for its test automation needs.

The core advantages that the company considered in choosing Bitwise as its partner were the company clear understanding of data and digital solutions, expertise in niche technologies, resource efficiency, and proven methodologies. Bitwise’s experience in delivering one-stop solutions and its talent pool of experts in niche technologies made it the ideal partner for the company test automation project.

THE SOLUTION: IMPLEMENTING A ROBUST AND EFFICIENT TEST AUTOMATION FRAMEWORK

To address the challenges faced by the insurance company, Bitwise implemented the following solutions:

• The use of Selenium WebDriver with the Page Object Model (POM) pattern allowed for a clear separation of concerns in the testing framework, making it easier to maintain and update.
• SauceLabs was utilized for cross-browser testing, allowing for tests to be run on multiple browsers to ensure compatibility.
• The framework was developed using Page Objects, making it easier to create and manage tests.
• TestNG was used to manage tests and ensure easy execution. Regression tests were executed on the continuous integration (CI) pipeline, allowing faster and more frequent testing.
• Extent Reports was used to generate comprehensive test reports, providing valuable insights.

With these solutions in place, Bitwise was able to provide the insurance company with an efficient test automation framework to improve the quality of their Claims application.

IMPACTFUL RESULTS

The implementation of the Selenium WebDriver with the Page Object Model Pattern and the use of SauceLabs for cross-browser testing, along with the utilization of TestNG and ExtentReports, resulted in significant improvements for the insurance company. The test automation framework was developed with ease and speed, reducing manual testing efforts by 70%. Moreover, the low maintenance and low training requirements for QAs made the solution even more effective.

TOOLS AND TECHNOLOGIES USED